Life is wonderful because you landed that perfect job; with
a great salary and benefits. You met with HR, the manager and supervisor of the
department. They are professional and friendly in your first meeting. You are floating
on a white cloud with a silver lining; what a wonderful day.
After you signed all the papers with HR; she informed you
that Monday will be your first day. And, to bring a pad and pen to take notes
because you will begin training for a week. She stressed it’s very important to
listen and write any pertinent information your trainer will give you; and to
ask any questions.
Monday morning is here and you have stressed about your
first day of training and you hope the trainer is efficient. The HR manager
introduces you to Betty who will train you and this is when you find out she is
the one leaving the company. And, your heart sinks into your stomach because
you do not feel great about this person.
Betty was nice enough, but she stays on the phone most of
the morning taking care of her moving to another city. She talks to her movers,
her mother, her girlfriend, the apartment manager and the cleaning company that
will clean after she moves out.
Finally, it is 11 a.m. Betty smiles and says, “It is time for our
break.” And, at this point the only thing you would like to break is the pencil
you are holding; ready to write. As a trainee you have learned nothing this
morning.
After the break, Betty proceeds to inform or rather gossip
about the other employees, managers and supervisors. And, the pad is still
blank---no notes there, however, you have notes of Betty’s voice ringing in
your ears.
You look at Betty and wonder how she got this job in the
first place. Next, it is time for lunch and your stomach is in knots of stress
because you know it will fall on you if your training is incomplete
professionally.
The first day ended without the first note, and you feel
like crying because a solution is not in sight. What do you do?
The next morning you say to Betty---“I have a question, is
it true that if I am not trained correctly with a pad full of notes by Friday that
you will not get your last paycheck or references from the company?”
I am here
to learn everything about this job. So, I am ready to begin. And, then see if
Betty doesn’t get busy training the correct way.
1.) The supervisor meets with Betty going over each step of
the job two weeks before training.
2.) A training book outlining the duties in sequence for
each day.
3.) Including lists of contacts, company names, emails, and
phone numbers if applicable.
4.) List of contacts within the company, titles, emails and
phone numbers.
5.) List of reports the employee is responsible for
completing: daily, weekly, monthly, annual reports and deadlines.
6.) Weekly staff meetings to attend and information to
prepare for a presentation if applicable.
7.) Make sure all forms are available for the new employee.
8.) Supervisors should meet with the new employee at the end
of the first day to answer any questions.
Perceptive
companies that are successfully efficient continues employees retraining in
updated computer programs, tutorials, as well as attending classes and seminars.
The importance in development and training methods used in
teaching and educating a new employee makes the difference between a productive
or frustrated employee.
Companies should furnish small libraries with updated books,
videos and computer webinars for groups or individuals. All employees are
required to maintain their level of education as a valuable asset to the
company. This is free education and a great addition to an employee résumé.
This applies to Financial Institutions, Insurance Companies,
Electric Companies, Gas Companies, Aviation Companies, Water Companies, and
Universities to name a few. If a company has more than five employees this
should apply for training, retraining and cross-training.
© BEPH 2015 All Rights Reserved
PurvisBobbi44
is the sole author of this article and if it is seen anywhere
else
on the Internet or in print it was taken without my consent.
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