Wednesday, October 9, 2013
Why experienced loyal employees are quitting their jobs?
Millions of Americans remain unemployed and yet approximately two million Americans quit their jobs each year. While over 32% that are working are pursuing other jobs. What is going on? Could it be appalling bosses and poor management? It is true appalling bosses are costing owners millions.
People are quitting their jobs because of bad bosses or supervisors and poor management. It makes one wonder about what decade this start in? When will companies wake-up to the fact their managers and supervisors should always act professional in all business affairs. This means certified, well-trained with proven skills and experience. And, know how to treat all employees equal, fair, and with respect.
Appalling Bosses (Managers and Supervisors)
The trouble begins when dedicated employees become mistreated for various reasons, the boss is having a bad day, he or she is having marriage problems or etc. He or she raises his/her voice and/or tells an employee: “Not now, I do not have time to talk to you today.” And, this is after informing the employee: “My door is always open, so there is no reason I cannot be informed of issues right away.”
Or, a promised raise that never comes, or if the deserving employee asks for a raise and the boss rudely responds: I would love to give everyone a raise, but it is not possible. The employee did not ask for a raise for everyone, just for him/her. What an unprofessional way to handle a key employee. And this happens all the time by uncaring bosses who do not even try to give this person more money.
A manager or supervisor who walks around the office finding fault and embarrasses the employees, talks in a loud and demeaning voice and slams things around is an unspeakable person to work for or with.
Promises made in staff meetings-- but are never carried through---by the manager or supervisor. A person whose word is not their bond, and soon no one believes them---the boss becomes a bad joke that is not funny when the employees bear the stress from it all.
What the Employee Does Next
What happens next is this loyal employee updates his/her resume’ and starts job searching, and gets snapped up right away. Word in the business world gets around about the brilliant and dedicated employee who’s dissatisfied with their present job; and headhunters are watching out for them, as they have feelers out with people who will report to them.
This happens more often than people think, and working with a self-centered boss who sprouts platitudes just because it sounds great in the staff meeting is a weekly affair. Employees make fun and talk about their boss, but that does not solve the issue.
Millions of dollars are lost because of large turnovers in companies, the new employees need training, but even skilled ones cannot productively replace ones that worked there for years. So, why isn’t this issue nipped in the bud, because the actual owners hear a different story from the managers or supervisors, which is not always the truth.
Owners Responsibilities--- (The Buck Stops Here!)
This leaves the Owner/CEO/President of the company scratching his/her head and feeling powerless. However, to save millions, keep experienced employee, with little turnover, save money on training new people; the owner needs to show up in his/her business when unexpected and conduct his/her own staff meeting.
The business belongs to the owner, therefore, one’s livelihood, it’s their right to inform all the employee of the issues costing the company money, and if any employee needs to speak to their immediate boss and cannot do so, then give them the number to call after work.
And, let them know you are serious about this---and if anyone else puts in their resignation; leave instruction to send it directly to you--- the owner. However, before it gets to this point---call this number after work and we will talk. I will not let my experienced employees walk out the door because of a bad boss or poor management.
Be a hands on owner---and it does not mean every day, but made surprise visits without notice to the managers and supervisors. Show up and visit while the weekly staff meeting is being held. It is sad that when someone’s paid a great salary to conduct and perform as a manager for the owner---they do a dreadful job.
© BEPH 2013 All Rights Reserved
Emotional Honesty is Needed in the Workplace
Workplace Where Professional Attitude and Excellent Behavior Prevails